Spark3 Privacy Policy

Spark3 is a design & development company based in Los Angeles, CA.
We can be reached via e-mail at info@spark3.com or by telephone at (310) 398-2123

This privacy notice discloses the privacy practices & security measures for the Spark3 website (https://spark3.com) and its handling of data online & offline.

This privacy notice applies solely to information collected by this web site and, in most cases, only personal information which is volunteered by our site visitors & customers.

This policy will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

If you have additional questions or require more information about our privacy policy, please contact with your questions or concerns.

Consent

By using our website, you consent to our privacy policy and agree to its terms.

Information Collection, Use, and Sharing

Spark3 is the sole owner of the information collected on this site. We only have access to/collect information that you voluntarily give us via order placement, email, contact form submission or other direct contact from you. We do not sell or rent this information to anyone.

We collect personal information (name, email address, mailing address, billing details, etc.) for the sole purpose of doing business with you. We will use your information to fulfill orders you have placed, respond to a message you have sent us, or contact you regarding an issue with your order or information.

We do not share your information with any third party outside of our organization, other than as necessary to fulfill your request. (e.g. to ship an order).

We do not currently use submitted information to further market or promote our site, products or services (through, for example, a newsletter) or supply updates to our privacy policy. If, at some point we do employ such a system, you will first be given an opportunity to remove yourself from the mailing list. Naturally, you may request removal at any point from the start of such a program forward.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Access and Control Over Your Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number at the start of this policy:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

However, before any personal data is supplied or modifications made to existing data, we must verify your identity (which may be performed via phone or email depending upon the nature of the information requested).

Cookies

Our website does employ the use of “cookies” (which retain session data) to ensure the proper operation of our shopping cart system. These cookies do not automatically collect personal data during your visit, nor are they used to supply personal data to us.

From Wikipedia.org: Cookies are simply used for authenticating, tracking, and maintaining specific information about users (such as site preferences or the contents of their electronic shopping carts. Cookies are simple pieces of data unable to perform any operation by themselves. [ More information on cookies: http://en.wikipedia.org/wiki/HTTP_cookie ]

Log Files

Spark3 follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics Partners Privacy Policies

Third-party analytics systems, such as Google Analytics, use technologies like cookies, JavaScript, or Web Beacons. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Spark3 has no access to or control over these cookies that are used by third-parties. Spark3’s privacy policy does not apply to other websites, analytics systems, or embedded media from external sites.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided in this policy.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided in this policy.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Spark3 does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Security

We take several precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page (during checkout & billing information entry).

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment – and credit card information are only stored on a remote, secure server for a limited time (and are not duplicated locally). Any printed order slips are stored securely and then destroyed.

Your Privacy is Important to Us

As members of the online community, we are very concerned with the security of private information. While we do (and will continue to do) everything in our abilities to protect your data, if there are any aspects of this privacy policy or our handling of personal information for which you have a question, please contact us at the phone number or email address at the start of this document.

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